After going thru the ITIL v3.0 course and passing the certification exam, I am currently evaluating several ITIL software that would help accomplish ITIL service management lifecyle proccesses. At a minimum the following features are needed: 1. Full featured Incident management with time tracking and ticket escalation. It must be web based. 2. Problem management […]
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Filed under: Computing
The following email was sent to me: It is unfortunate that I was not able to have a chat with you in person. I was meaning to tell you a short story about my life to which, you have been a pivoting point (believe me!) Way back 2003, I was sent by my former employer […]
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Filed under: Computing
My brother in Law over at radio station directory shared this PPC spy tool from www.pcpcwebspy.com With this tool, you’ll be able to quickly and easily uncover any Google Adwords advertiser’s keywords in only a few seconds! Then, simply take those keywords and advertise your own product or service and get ready for the money […]
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Filed under: Adsense, Adword, Computing, SEO
Google puts in advisories in search results to warn visitors that some sites may have been infected with malware. Search results will put in an advisory :”This site may harm your computer…” This has the effect of reducing traffic to offending sites down to zero. Users faced with such warnings will surf over to the […]
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Filed under: Adsense, Adword, Computing, Security
This article got me to think. If help desk is so needed, how come most companies dont offer it? PEW research center found that 48% of adults had no idea how to setup their home computers and cellphones. They had to ask someone else, presumably a pre-teen, to show them how to use it. Also, […]
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Filed under: Computing
