My hats off to Mr Tan, the manager at Challenger Store in Vivo City. Despite receiving the badly damaged packaging, he agreed to replace my Sennheiser PC 35 USB. He tried desperately to make it work, but also couldnt do it on my Vista, or on THEIR Windows Vista machines either.
I later on learned that it would be coming out of their personal pockets. I felt bad about it, so i left word for them to call me if they could make it work. And they did.
One hour later. It seems that you need to download a firmware from the senncom.com site. When we ran the downloaded patch/fix, the PC 35 was then recognized and worked perfectly!
If you need the file, just place a comment here with your email and i will send it to you.
UPdate: try this link guys: http://www.senncom.com/comm/icm_eng.nsf/root/support_faqs_pcusb_ms_vista
Filed under: Computing